Why do open ForEx trades close automatically when internet Disconnects or when they reach -$2000 in losses?

I am using Interbank FX trading platform and have been using a demo account to test out these errors I’ve been getting.

Stop loss is not active. During disconnects, open trades close for whatever value they are at. If left open for a few hours, loss trades auto-close for a loss. The market was still open for all these tests.

So, anyone have any ideas?

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